Aurora Service Desk

Comprehensive organization of workstations. From A to Z.

We understand that recruiting new team members (regardless of the size of the company) is a time-consuming undertaking. Let us assist you in preparing the workplace, taking into account the full IT infrastructure – both remotely and on-site.

You hire an employee, and we configure their workspace.

Are you managing an IT team?

Discover the benefits of implementing Aurora Service Desk:

Ongoing support for users in operating systems, office suites and financial-accounting applications.
Configuration, diagnostics and maintenance of peripheral devices (e.g., printers and scanners).
Installation and configuration of accounting and office software (Symfonia, Płatnik, Office, etc.).
Configuration of email and file backup.

Management of email systems (creating new users, configuring email programs).
Installation and configuration of antivirus software.
Maintenance of hardware and software resource databases.
Configuration of Wi-Fi (WLAN) and network resources.

Configuration of database access, creation of new users, database migration.
Handling of warranty and post-warranty hardware failures.

You hire an employee, and we configure their workspace.

Are you managing an IT team?

Discover the benefits of implementing Aurora Service Desk:

Ongoing support for users in operating systems, office suites and financial-accounting applications.
Configuration, diagnostics and maintenance of peripheral devices (e.g., printers and scanners).
Installation and configuration of accounting and office software (Symfonia, Płatnik, Office, etc.).
Configuration of email and file backup.

Management of email systems (creating new users, configuring email programs).
Installation and configuration of antivirus software.
Maintenance of hardware and software resource databases.
Configuration of Wi-Fi (WLAN) and network resources.

Configuration of database access, creation of new users, database migration.
Handling of warranty and post-warranty hardware failures.

Are you a business owner?

Discover the benefits of implementing Aurora Service Desk:

Flexibility tailored to your needs.

We can adapt the Aurora Service Desk to your preferences, requirements and IT environment capabilities.

A wide range of services.

We configure, install, and service. We provide not only computers and peripheral devices but also industry-specific software. Additionally, you can rely on our expert advice and constant support when needed. Opt for consolidated services – avoiding the need for multiple specialists from different outsourcing firms.

Time and cost savings on personnel.

You don't need to hire additional human resources. Consequently, you save on recruitment and the time and money saved can be used to implement other business development ideas.

Minimization of investment risk.

We offer a flexible licensing cooperation model that aligns with your company's development. If your needs change, we will adjust our collaboration to current requirements without losing your investment funds.

Discover other solutions

Management and IT outsourcing

Aurora Infrastructure

Management and IT outsourcing

Aurora Flex

Expert articles

Ekspert Mateusz Klimczok opowiada o rozwiązaniu Aurora BaaS, czyli Backup as a Service

Tworzenie kopii zapasowych powinno być cyklicznym nawykiem każdej firmy – bez względu na wielkość zasobów środowiska informatycznego. W tym celu proponuję rozwiązanie dostępne w ITPunkt – usługę Aurora BaaS, która dba o bezpieczne przechowywanie danych.

Ekspert Konrad Kurek opowiada o rozwiązaniu Aurora IaaS

Outsourcing IT w dzisiejszych czasach nie jest niczym zaskakującym. Wiele firm, bez względu na wielkość, stawia na wykorzystanie tego typu usług. Właśnie z myślą o takich przedsiębiorstwach powstała usługa Aurora IaaS. Czym jest i jakie przynosi korzyści? Zapraszam do lektury!

aurora iaas

iaas

infrastructure as a service

on-premises

28 July 2023

Expert articles

Ekspert Jakub Wypych recenzuje baramundi Management Suite, czyli narzędzie do zarządzania urządzeniami końcowymi

Automatyzacja środowisk IT w obecnych czasach to standardowa procedura, jeśli dana organizacja chce iść z duchem czasu, a co za tym idzie – zwiększyć jej potencjał przekładający się rzecz jasna na wyniki sprzedażowe. Takie rozwiązanie pozwala również zoptymalizować pracę działu IT – skupić się na ważnych czynnościach, a te bardziej rutynowe „oddać” technologii.

artykuł eksperta

baramundi

baramundi management suite

itpunkt

jakub wypych

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