Aurora Service Desk

Comprehensive organization of workstations. From A to Z.

We understand that recruiting new team members (regardless of the size of the company) is a time-consuming undertaking. Let us assist you in preparing the workplace, taking into account the full IT infrastructure – both remotely and on-site.

You hire an employee, and we configure their workspace.

Are you managing an IT team?

Discover the benefits of implementing Aurora Service Desk:
  • Ongoing support for users in operating systems, office suites, and financial-accounting applications.
  • Configuration, diagnostics, and maintenance of peripheral devices (e.g., printers and scanners).
  • Installation and configuration of accounting and office software (Symfonia, Płatnik, Office, etc.).
  • Configuration of email and file backup.
  • Management of email systems (creating new users, configuring email programs).
  • Installation and configuration of antivirus software.
  • Maintenance of hardware and software resource databases.
  • Configuration of Wi-Fi (WLAN) and network resources.
  • Configuration of database access, creation of new users, database migration.
  • Handling of warranty and post-warranty hardware failures.

You hire an employee, and we configure their workspace.

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Are you managing an IT team?

Discover the benefits of implementing Aurora Service Desk:
  • Ongoing support for users in operating systems, office suites, and financial-accounting applications.
  • Configuration, diagnostics, and maintenance of peripheral devices (e.g., printers and scanners).
  • Installation and configuration of accounting and office software (Symfonia, Płatnik, Office, etc.).
  • Configuration of email and file backup.
  • Management of email systems (creating new users, configuring email programs).
  • Installation and configuration of antivirus software.
  • Maintenance of hardware and software resource databases.
  • Configuration of Wi-Fi (WLAN) and network resources.
  • Configuration of database access, creation of new users, database migration.
  • Handling of warranty and post-warranty hardware failures.

Are you a business owner?

Discover the benefits of implementing Aurora Service Desk:
1
Flexibility tailored to your needs.
We can adapt the Aurora Service Desk to your preferences, requirements, and IT environment capabilities.
2
A wide range of services.
We configure, install, and service. We provide not only computers and peripheral devices but also industry-specific software. Additionally, you can rely on our expert advice and constant support when needed. Opt for consolidated services – avoiding the need for multiple specialists from different outsourcing firms.
3
Time and cost savings on personnel.
You don't need to hire additional human resources. Consequently, you save on recruitment, and the time and money saved can be used to implement other business development ideas.
4
Minimization of investment risk.
We offer a flexible licensing cooperation model that aligns with your company's development. If your needs change, we will adjust our collaboration to current requirements without losing your investment funds.

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How can we help you?

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